Effective Date: January 20, 2026

Welcome to Psyfit Mental Health (“Psyfit,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, virtual psychiatric services, telehealth platform, and any related services (collectively, the “Services”).

By accessing our website, booking an appointment, or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

1. Nature of Services

Psyfit Mental Health provides virtual psychiatric and mental health services through telehealth technology. Services may include psychiatric evaluations, medication management, ADHD assessments, treatment for anxiety, depression, mood disorders, trauma-related conditions, sleep disorders, and optional therapy or coaching support, when available.

Our Services are not emergency services. If you are experiencing a medical or mental health emergency, are in immediate danger, or are having thoughts of harming yourself or others, call your local emergency number or go to the nearest emergency room immediately.

 

2. Eligibility for Services

You must:

• Be at least 18 years old to consent to services on your own, or

• Have a parent or legal guardian consent for services provided to a minor

You must also be physically located in a jurisdiction where Psyfit Mental Health providers are licensed to practice at the time of your appointment.

 

3. Telehealth Consent

By using our Services, you consent to receive care via telehealth. You understand that:

• Telehealth involves the use of electronic communications to enable providers to deliver care remotely

• Telehealth may have limitations compared to in-person care

• Technical issues may occasionally disrupt sessions

You may withdraw your consent to telehealth at any time by notifying us in writing; however, this may affect your ability to continue receiving services.

 

4. Medical Disclaimer

Information provided on our website or through educational resources is for general informational purposes only and does not replace professional medical advice, diagnosis, or treatment.

Clinical decisions are made based on individual evaluations conducted by licensed providers. You should not disregard or delay seeking medical advice because of information obtained from our website.

 

5. Appointments, Fees & Payments

• Scheduling: Appointments must be scheduled through our booking system. Availability may vary.
• Fees: Fees for services will be disclosed prior to booking. Payment is due at the time of service unless otherwise stated.
• Insurance: Acceptance of insurance, if any, will be clearly communicated. Patients are responsible for understanding their coverage and benefits.
• Late Arrivals & Missed Appointments: Late arrivals may result in shortened sessions. Missed appointments or late cancellations may be subject to a cancellation fee.

 

6. Prescription Policy

Medication is prescribed only when clinically appropriate and at the discretion of the treating provider. Psyfit Mental Health does not guarantee that medication will be prescribed.

Prescriptions may be adjusted, discontinued, or declined based on safety, effectiveness, compliance, or clinical judgment. Certain medications may require additional assessments or monitoring.

 

7. Patient Responsibilities

You agree to:

• Provide accurate, complete, and truthful information

• Participate actively in your treatment plan

• Use Services only for lawful purposes

• Maintain the confidentiality of your login credentials

You understand that withholding information or providing inaccurate information may impact your care.

 

8. Privacy & Confidentiality

Your privacy is important to us. Our collection and use of personal and health information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

All telehealth sessions are conducted using HIPAA-compliant platforms. You are responsible for choosing a private and secure location for your sessions.

 

9. Technology Requirements & Risks

You are responsible for having:

• A stable internet connection

• A compatible device

• A private and quiet environment

Psyfit Mental Health is not responsible for service disruptions caused by technical failures outside our control.

 

10. No Emergency or Crisis Care

Our Services are not intended for crisis intervention or emergency care. We do not provide 24/7 crisis support.

If you are experiencing a crisis, contact:

• Local emergency services

• A suicide prevention hotline in your country

• The nearest emergency department

 

11. Termination of Services

We reserve the right to suspend or terminate Services if:

• These Terms are violated

• Continued care is no longer clinically appropriate

• Required payments are not made

• There is abusive, threatening, or unsafe behavior

You may discontinue Services at any time by notifying us.

 

12. Intellectual Property

All content on our website, including text, graphics, logos, and materials, is the property of Psyfit Mental Health and may not be copied, reproduced, or distributed without written permission.

 

13. Limitation of Liability

To the fullest extent permitted by law, Psyfit Mental Health shall not be liable for indirect, incidental, consequential, or special damages arising from the use of or inability to use our Services.

 

14. Indemnification

You agree to indemnify and hold harmless Psyfit Mental Health, its providers, employees, and affiliates from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

 

15. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated Terms.

 

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Psyfit Mental Health operates, without regard to conflict of law principles.

 

17. Contact Information

If you have questions about these Terms, please contact us through the information provided on our website.

By using Psyfit Mental Health’s Services, you acknowledge that you have read, understood, and agree to these Terms of Service.